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FAQ's
- 'Two factor Authentication' (2FA). What is that and how does it work?
- Quick Install Guides for the Orderer
- Installing BarTrack for Desktop
- Is it possible to see the current status of my order?
- Download and install the BarTrack App
- How should I log in to BarTrack?
- Can I install the BarTrack handheld scanner software on an Apple computer?
- OPN2001 Wireless Hand Scanner Not Working – What to Do?
- Why do I need to install software to work with my handheld scanner?
- I can't find an article. What next?
- What is an integration?
- What are the differences between the BarTrack Starter and BarTrack Pro licenses?
- How can I register received materials?
- Delete my account
- Wat is BarTrack for Web?
- Where can I find the overview of orders?
- Forgot your password? How do you set a new password for the BarTrack mobile app?
- What bar codes can I scan?
- Can I install the BarTrack app on any phone?
- What are Inventory Location Stickers?
- Why can't I see an image of the scanned article?
- Where do I set the app's language?
- Restart BarTrack for Web tour
- Demonstrating BarTrack Mobile ordering to your colleague
- I am not being asked to select a project.
- Can I also order only certain products in my shopping cart?
- How much do I order from different wholesalers?
General
- Forgot your password?
- How is privacy arranged?
- What is the difference between a BarTrack starter package and BarTrack Pro.
- I can no longer log in using the 2FA Authentication SMS method
- Is BarTrack for free?
- I am a wholesaler and want to connect my online shop to BarTrack. How exactly does that work?
- The link in my confirmation e-mail does not work
- Managing stock with BarTrack. How does it work?
Scanning and ordering
- Can I scan with any phone?
- How can I return defective scanners?
- Can I order from BarTrack with any scanner?
- Why can't I see the item description of the scanned product in the App?
- I ordered the products, but do not get a confirmation email
- I plug in the handheld scanner but nothing happens at all.
- Do I need to download software to order with BarTrack?
- I'm missing an article in BarTrack. What next?