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Helpcenter

I'm a wholesaler

I'm a wholesaler

This information is for wholesaler employees only

As a wholesale employee, how do I get login details to access the BarTrack HuB?

The customer ordered via the BarTrack App and did not receive an email

How do I connect my online shop to BarTrack?

Settings

In what ways can I receive orders from BarTrack?

Add and change my organisation contact details

'Two factor Authentication' (2FA). What is that and how does it work?

How do I adjust my settings?

Training video's

Video training #1: Logging into the HuB

Video training #2: Changing settings

Video training #3: User management

Video training #4: User statistics

Video training #5: Adding users

Video training #6: Importeren artikelen

Video training #7: Communication to customers

Video training #8: Barcodes printen

Video training #9: Applying for new orderers

See more

Importing articles

How do I import products into the HuB?

Buyer management

Where can I find App user statistics?

Adding a new app user via the HuB. How do I do that?

Where can I find the overview of my ordering customers?

Why do I need to enter a KVK number?

Manual or automatic approval. What is the difference?

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BarTrack Inventory Management

I want to manage my customers' stocks. How do I do that?

As a wholesaler, can I print barcodes for my customers?

Orders

Where can I find the statistics for my wholesale business?