In this article, you will learn how to get quick support for the BarTrack Mobile App via WhatsApp. Find out how to request and receive instant help in just a few steps.
Product: BarTrack Mobile App
For whom: For all order takers
How do you get WhatsApp Support in the BarTrack Mobile App?
Step 1: Open the menu in the BarTrack Mobile App
Open the BarTrack Mobile App on your phone and open the menu. You can usually find this in a corner of the screen or by swiping from the edge of the screen.
Step 2: Click on 'WhatsApp Support'
In the menu, look for the option 'WhatsApp Support' and click on it. This will automatically open WhatsApp on your phone and launch a new chat window for you to ask your question.
Step 3: Ask your question
Once WhatsApp opens, you can type and send your question directly. Our support team will receive your message and will work on it immediately to provide you with an answer as soon as possible.
Support team availability
Our support team is available during office hours to help you with your queries immediately. If you ask a question outside these hours, your question will be registered and you will receive an answer the next working day.
Frequently asked questions (FAQ)
Q: Can I also send pictures or screenshots to the support team via WhatsApp?**
A: Yes, you can send photos or screenshots to better clarify your question or problem. This can help us provide a solution faster.
Q: What are the office hours of the support team?**
A: Our support team is available Monday to Friday, from 09:00 to 17:00. Questions asked outside these hours will be answered the next working day.
Q: Is WhatsApp support available in all countries?**
A: WhatsApp support is available to all users of the BarTrack Mobile App, regardless of which country you are in. Make sure you have a working internet connection to use this service.
Conclusion
WhatsApp support offers you as a BarTrack user a quick and easy way to get help. Follow the steps outlined above to submit your query, and our team will serve you as soon as possible. Your satisfaction and a smooth experience with our app are our top priority.