This article provides a step-by-step guide to solve this problem quickly, so you can place and assign orders to your projects without a hitch.
For all BarTrack ordering licenses
Are you experiencing that while placing an order via the BarTrack mobile app or on bartrack.com you are not prompted to select a project? This could be due to the fact that you have not yet created any projects or that your mobile app is not up to date. This article tells you how to solve these problems
- Make sure you have created projects: Before you can assign orders to projects, you must first create one or more projects in BarTrack. Go to "My Projects" in the app or on the website to check if you have already created projects. If not, follow the instructions to start a new project.
- Update your BarTrack mobile app: If the problem occurs specifically on your smartphone, you may not be using the most recent version of the BarTrack app. Updating the app may solve this problem.
For iPhone:
- Open the App Store on your iPhone.
- Go to "Updates" or search for "BarTrack Mobile" to see if an update is available.
- If there is an update, tap "Update" next to the BarTrack app to install the latest version.
For Android:
- Open the Google Play Store on your Android device.
- Tap the menu icon and choose "My apps and games."
- Search for "BarTrack Mobile" under "Updates" and tap "Update" if a new version is available. - Check the list of uninstalled updates: If you are not sure if you have the latest version of the app, check the list of apps in your App Store or Google Play Store that are waiting for updates. Make sure BarTrack Mobile is updated to the latest version.
Frequently Asked Questions:
Q: How do I know if my app is up to date?
A: In both the App Store and Google Play Store, you can view the version history of the app. Compare this to the version installed on your device to determine if you have the latest version.
Q: What should I do if I experience problems updating?
A: If you experience problems updating the app, make sure you have a stable internet connection and try again. If the problem persists, reboot your device and try again.
Tip
Regular Updates: Checking regularly for updates to your BarTrack Mobile app ensures that you always have access to the latest features and bug fixes. This helps optimize your user experience and ensures that your app is always running smoothly.
Summary
By following these steps, you can ensure that your BarTrack app is up to date and that you can create and manage projects smoothly. This will make the ordering process more efficient and help you accurately assign orders to the right projects.